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from Customer Interaction Solutions® magazine.

Collection Applications

A Solution for Debtor Management

We Help Collection Agencies:
  • Collect from more debtors in less time
  • Cut costs and inefficiencies
  • Customize outbound communications
  • Control your follow-up process

To get ahead, collection managers need the best return on each agent interaction — from initial contact to final payment.

Regardless of size or specialization, Premiere Global's Notifications & Reminders can accelerate collections. Reach more debtors in less time and increase the success of each call.

Interactive voice notifications help companies shorten their collections cycle and reduce DSOs by cutting days out of the time typically required to contact and collect on past-due accounts. — Art Schoeller, Senior Analyst, The Yankee Group

Automated Debtor Contact

At around $5.80 per call, one-on-one calls to debtors quickly add up. Automated messaging allows you to reach more debtors at a lower cost. With Premiere Global, your calling program can cost as little as $2.00 per debtor — a fraction of the cost of large-scale solutions such as predictive dialers.

Improve List Management:

  • Instantly contact thousands of debtors in less time than live calling
  • Create specialized messages to reach targeted debtor groups
  • Personalize calls with text-to-speech technology
  • Use in-call authentication to ensure messages reach recipients
  • Get comprehensive reports to track message success

Increase Agent Productivity:

  • Boost agent productivity and focus on high-yield debt portfolios
  • Increase payments by collecting from more debtors earlier
  • Save on payroll, phone lines and direct mail costs

Reach People in Their Own Language:

  • Create and send messages in multiple languages and dialects
  • Deliver messages in both male and female voices

With new ways to reach debtors through Notifications & Reminders, you can solidify your core business and explore new areas of specialization.

Find Out Why Premiere Global is Right for You

Call a Collection Applications Specialist toll-free at 866-642-6036 or contact us online to discuss a Notifications & Reminders strategy that meets your needs.