Next Generation Solutions
PGiCOS offers hundreds of unique communication technologies-based applications as solutions to the common yet critical business process problems facing enterprises. PGI's internal developers and technology partners enhance and augment this powerful application suite every day.
Today, next generation applications are also being developed by PGI's enterprise customers and technology partners, as they utilize PGiCOS's open access to create custom applications comprised of multiple PGI applications used together. These next generation applications, known as composite applications or mashups, offer features and functionality tailored to the specific needs of PGI’s enterprise customers. For example:
- Car dealerships can create custom applications to remind customers of scheduled maintenance, deliver repair estimates, confirm acceptance of charges, and notify customers when the work is complete;
- Retail pharmacies can use PGiCOS to remind customers to refill their prescriptions, notify and secure approval from doctors, and send automated alerts when the prescriptions are ready to pick-up;
- Companies can use PGI's automated alerts capabilities to notify and inform employees in the event of a disaster, provide live instructional seminars via the Company's Web and audio conferencing platform and follow-up with automated delivery of critical business continuity and recovery instructions;
- Enterprises can facilitate training on-line rather than in a classroom environment, notifying employees of requisite training, facilitate sign-ups, host the training session in a virtual environment and distribute post-seminar surveys and certifications; and
- Drug companies can use PGiCOS eMarketing applications to register patients, including their communication preferences, for subsequent automated daily compliance reminders.
The ability to readily create composite applications is a unique benefit of PGiCOS. While other providers may offer similar services through discrete channels, only PGI offers the entire spectrum of corporate communications through a single interface – this puts enterprise customers in direct control of PGiCOS applications, providing greater flexibility and value.
Composite applications increase the depth and breadth of PGiCOS’s business application suite as well. With PGiConnect.com, PGI will create an online community for its enterprise customers and technology partners to share and enhance successful composite applications, further augmenting the PGiCOS application suite.
Learn more about PGiCOS for Enterprise Customers. Click here.
